Crisis Services
Emergency Prescreen
The purpose of this assessment is to provide a longer evaluation that is a more in-depth discussion about an individual's current situation, feelings, thoughts, symptoms, stressors, resources. Using this assessment, the individual and an Emergency Services Clinician will review the least restrictive options for treatment together.


Crisis Intervention
To deliver the quality care clients need, Southside Behavioral Health's certified professionals are on call 24 hours a day, 7 days a week. Our crisis intervention team assesses clients to determine the most appropriate action to meet client needs.
For clients who do not qualify for inpatient hospitalization, Southside Behavioral Health is able to offer both immediate and ongoing services that help prevent the further progression of a crisis. Our team of professionals is able to offer follow-up treatment planning, referrals, emergency therapy and more.
Crisis Stabilization
Southside Behavioral Health therapists provide elevated levels of compassionate care for individuals experiencing mental health emergencies. Crisis Stabilization (also known as Self Awareness Transition Empowerment Plan (STEPS)) is short-term intensive-outpatient therapy intended to avert potential hospitalization.
This service is less intensive than inpatient care, but also more intensive than regular outpatient therapy. It also offers a faster way for clients to access medication evaluation and management in an emergency.
Through this service, clients are able to manage stress and decrease anxiety in order to find a healthy balance within their life. It is our intention to provide every client with individualized attention and care. Clients should exit our facilities with the resources and coping skills necessary to manage stress and avoid future psychiatric emergencies.


Mobile Crisis
Through mobile crisis, Southside Behavioral Health connects our most vulnerable individuals to services when they need them most. To access services, call 1-833-377-7272. Once connected, individuals will be screened over the phone to determine if mobile crisis is appropriate before having a certified therapist dispatched to the location where the crisis is occurring. Once on-site, the therapist will assist in de-escalating the crisis and create a stable environment as well as connect the individual(s) to any other necessary services that may be useful.
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Individualized Competent Care
Southside Behavioral Health provides individualized culturally competent care in our communities, by supporting wellness and quality of life in a recovery-oriented environment and professional manner.