Crisis Services

In Crisis call:

1-833-377-7272

Southside Behavioral Health will not deny anyone access to services due to inability to pay.

A discounted/sliding fee scale is available based on income and family size.

Crisis Intervention

Regional Mobile Crisis

Crisis Receiving Center - South Hill

Resources and Updates

Stressed black man explaining his problems to psychologist at individual therapy session at office, copy space

Crisis Intervention

To ensure that individuals in crisis receive the support they deserve, Southside Behavioral Health's certified professionals are on call 24 hours a day, 7 days a week. Our Crisis Response Team assesses individuals and collaborate to determine the best treatment option.

For those who do not qualify for inpatient hospitalization, Southside Behavioral Health is able to offer both immediate and ongoing services that help prevent the further progression of a crisis. Our team of professionals can offer crisis counseling, follow-up treatment planning, referrals, and more.

 

Emergency Prescreen
The purpose of this assessment is to provide a more in-depth discussion about an individual's current situation, feelings, thoughts, symptoms, stressors, and resources. Using this assessment, the individual and a Crisis Care Clinician will review the least restrictive options for treatment together.

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Regional Mobile Crisis

Regional Mobile Crisis is a service offered to  Southside Behavioral Health's immediate area (Halifax, Mecklenburg, and Brunswick county) and connects our most vulnerable individuals to services when they need them most. To access services, call 1-833-377-7272, to discuss the regional mobile crisis with SBH's Crisis Response Team, or call 988 to make a direct referral. Once connected, individuals will be screened over the phone to determine if mobile crisis is appropriate before having a crisis trained professional dispatched to the location where the crisis is occurring. Once on-site, the professional will assist in de-escalating the crisis and create a stable environment as well as connect the individual(s) to any other necessary services that may be useful.

Crisis Services: 1-833-377-7272
Referrals: 988

Crisis Receiving Center - South Hill

The crisis receiving side of the RRC - Response & Recovery Center -  at 823 N. Mecklenburg Ave. South Hill, VA 23970 - is now accepting voluntary walk-ins for urgent mental health evaluation and treatment or referral. Or you may simply call 833-377-7272 for immediate answers.

Walk-ins 

8:00 AM - 8:00 PM | 7 Days a Week

823 N. Mecklenburg Ave., South Hill, VA

Calls

1-833-377-7272 (24/7)

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Resources and Updates

988 - Suicide & Crisis Lifeline

24-hour, toll-free, confidential support for people in distress. Prevention and crisis response for you or your loved ones.

Call or text 988

 

Crisis Intervention Team Assessment Center (CITAC)

  • A service for individuals in a behavioral health crisis, CITAC is staffed 24 hours per day, seven days a week by law enforcement personnel, a peer support specialist, and a crisis services clinician. The goal is to safely provide the most therapeutic treatment options while allowing on-duty law enforcement to return to their normal duties out in the community.

 

What our clients say about us

%
of clients find our services helpful.
%
of clients say they are treated with respect.
%
of clients like the services they receive here.
%
of clients are better able to take care of their needs.
%
of clients would recommend us to a friend.
%
of clients say that they can get services when they need them.

*Based on 2025 Client Satisfaction Survey Results

"I think it's a good place to come to work on your problems and skills to learn how to get on your own."

"All the staff in Boydton are wonderful and have been a big help. The groups have made a big difference in my life. They have helped me greatly with my recovery and staying well."

"They do an amazing job at what they do, and they have done a wonderful job getting the help that my children need."

"I absolutely LOVE my therapist! She is SO down to earth, listens very carefully when I talk, and always gives very good advice!! PLEASE keep her on board here!"

"I don't know how to express gratitude to the people here. They go way beyond my expectations. They answer all question and show they really care."

"Great staff, nurses, and providers."

"The staff were very friendly and professional. When speaking with my therapist, I felt safe and heard. She really helped me turn a corner in my recovery. They really helped me, and I am very thankful to have been able to get my treatment here."

"The staff have respect me listens and treats so nice here yes I would recommend this agency to family and friend."

"Very good at accommodating, I also think that access to the therapists are easy."

"My son loves coming to his appointments, the staff is great and helpful. I'd recommend this facility to anyone."

"I have been made to feel completely comfortable about opening up my thoughts & feelings. I truly feel heard and cared about."

"I am satisfied with my therapist. She calls me at the night time to check on me."

SBH HAS BEEN SO BENEFICIAL TO MYSELF AND FAMILY AS 3 OUT OF 4 OF US RECEIVE SERVICES. I AM FOREVER GREATFUL FOR THE FANTASTIC STAFF AND THERAPIST!

I do not know how you all do what you do, but you are amazing at it!

Ashley Manor staff takes really good care of my Uncle. We are very satisfied with services there.

Absolutely amazing people very friendly and has your child best interest at heart

Through this I am able to better cope with things and situations and it keeps me stable and in a good headspace.

Hands down one of the best facilities I've worked with and I completely trust them with my care.

*****Five Stars! 🙂

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Individualized Competent Care

Southside Behavioral Health provides individualized culturally competent care in our communities, by supporting wellness and quality of life in a recovery-oriented environment and professional manner.

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