REIMBURSEMENT TECHNICIAN
South Hill, VA.
Date Posted
September 11, 2026
Salary Range
$34,403 - $60,205
Employment Type
Full-time
Shift
1st
Category
Administration
Southside Behavioral Health provides individualized culturally competent care in our communities by supporting wellness and quality of life in a recovery-oriented environment and professional manner. Covering the counties of Halifax, Mecklenburg and Brunswick, VA. Our behavioral health services are backed with community involvement and values.
SBH is seeking a qualified individual who will be responsible for providing the reimbursement interactions with the individuals-in-service at the Board’s service providing sites.
Responsibilities
- Responsible for reimbursement activities including financial assessments and coordination with front desk personnel on collection of service fees in accordance with Board Reimbursement Policies and Procedures.
- Confers with individuals-in-service to provide positive resolution on service charges or other reimbursement concerns.
- Ensures that copies of all pertinent billing data are obtained.
- Verify Medicaid, Medicare, and all other insurance eligibility at time of service and at least monthly.
- Perform auditing processes on clients’ demographic profiles, insurance profiles, and the following scanned files – Documents Financial and Insurance Verifications
- Work with Admin Reimbursement staff by assisting with reaching out to insurance companies as it pertains to claims denied due to client eligibility issues while functioning as a team member of the Reimbursement staff to resolve denials and/or follow-up issues concerning individuals-in-service accounts.
Qualifications
- High school diploma/GED minimum.
- Knowledge of processing patient accounts in a medical setting. Knowledge of interviewing techniques and intake procedures.
- Ability to key and perform computerized data entry accurately.
- Must meet all criminal background and drug screening requirements.
- Valid driver’s license and safe driving record.
Excellent Benefits package and Virginia Retirement System. Tuition repayment program is available to eligible individuals.
As an equal opportunity employer, women, minorities, people with disabilities and veterans are strongly encouraged to apply.
Benefits and Perks
Benefits/perks may vary depending on the nature of your employment.