COVID-19 Information & Resources

COVID-19 has made things especially difficult, but especially for those already struggling with mental health conditions. The added isolation and stress in this unprecedented crisis has taken an additional toll on our daily lives and mental wellbeing.


To address this, Southside Behavioral Health is determined to continue providing quality care to our communities safely and promptly. We have managed to keep both our doors and our phone lines open.

Telehealth Services

Southside Behavioral Health is currently offering telehealth psychiatric services for individuals who are at risk or who need assistance. These services include case management, outpatient services, and admissions. Please call 1-833-272-2778 to schedule an appointment or for more information.


Southside Behavioral Health is closely monitoring and adapting to the ever-changing situation. We are adhering to and implementing guidelines from the World Health Organization, The Center for Disease Control, The Virginia Department of Labor and Industry, and The Virginia Department of Health in order to ensure the safety of our communities as well as the individuals we serve.


Day Support
Day support is open for our residential services only at this time. Psycho-social rehabilitation is open but has limited the size of the group to allow for social distancing.


Work-related travel, meetings & trainings
Priority will be given to essential, client-facing services. Meetings or trainings that can be done remotely or that can be postponed, will be. This also goes for non-essential gatherings and travel. Most prevention trainings, such as Understanding Adverse Childhood Experiences and REVIVE! Opioid Overdose Prevention have been moved online. To register or for more information, contact Kenan Tyner-Smith at or 434-572-6916 Ext. 1550.


Home Visits
Southside Behavioral Health is adhering to the suggestions of our regulatory and licensing bodies. We are doing our best to maintain our vital connection to those we serve while also minimizing risk exposure to COVID-19. Caseworkers remain in close, consistent contact with those they serve in order to assess risk factors and needs. For more information on case management services, please reach out to Lisa Green at or 434-572-6916 Extension: 1523.


Same-Day Access Availability
Same-day access is available as usual at select locations. Please see our Appointments Page for more information: Appointments.


Annual Events
Our annual events will continue, virtually. Please follow us on social media @southsidebehavioralhealth for more information, news, and announcements on upcoming events. You can also learn more on our events page at


Crisis Support
Our crisis response line remains open and available 24/7. If you or someone you know is experiencing a mental health emergency, reach out to us immediately at 1-833-377-7272.

How You Can Help

During this difficult time, Southside Behavioral Health is continuing to accept donations for various items, including face-masks and PPE. If you would like to donate materials or funds toward the protection of our staff and those we serve, reach out today.

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Individualized Competent Care

Southside Behavioral Health provides individualized culturally competent care in our communities, by supporting wellness and quality of life in a recovery-oriented environment and professional manner.