Appointments & Intake
Same Day Access
We honor our commitment to provide high quality services when they are needed most.
What to Expect
The front desk staff is there to complete your intake and ensure you get to the right place.
Reimbursement technicians are available to meet with any client who needs assistance determining the services covered by their particular insurance and how much their out-of-pocket charges will be. If a client has no insurance, the reimbursement technician is able to provide a financial assessment to determine their individual cost for services.
Comprehensive Needs Assessment
One of our highly trained therapists will meet with you to complete a full assessment of your needs. During this meeting, you will be asked questions about your symptoms, your previous treatment and what your current needs are.
If your only request is for case management services, one of our qualified case managers will
meet with you to complete a case management assessment.
After the initial intake and assessment, clients may be scheduled for follow-up appointments. If you do not meet criteria for our services, we may refer you to providers in our area that can better meet your needs.
At the time of appointment, please bring a picture ID, social security card (optional), insurance card (we accept many insurances including Medicaid), and proof of income (paycheck stub, W-2, SSI, unemployment, etc.) if you are not insured. Please also bring any guardianship documentation, custody documents and court orders that apply.
What our clients say about us
*Based on 2023 Client Satisfaction Survey Results
"I think it's a good place to come to work on your problems and skills to learn how to get on your own."
"All the staff in Boydton are wonderful and have been a big help. The groups have made a big difference in my life. They have helped me greatly with my recovery and staying well."
"They do an amazing job at what they do, and they have done a wonderful job getting the help that my children need."
"I absolutely LOVE my therapist! She is SO down to earth, listens very carefully when I talk, and always gives very good advice!! PLEASE keep her on board here!"
"I don't know how to express gratitude to the people here. They go way beyond my expectations. They answer all question and show they really care."
"Great staff, nurses, and providers."
"The staff were very friendly and professional. When speaking with my therapist, I felt safe and heard. She really helped me turn a corner in my recovery. They really helped me, and I am very thankful to have been able to get my treatment here."
"The staff have respect me listens and treats so nice here yes I would recommend this agency to family and friend."
"Very good at accommodating, I also think that access to the therapists are easy."
"My son loves coming to his appointments, the staff is great and helpful. I'd recommend this facility to anyone."
"I have been made to feel completely comfortable about opening up my thoughts & feelings. I truly feel heard and cared about."
"I am satisfied with my therapist. She calls me at the night time to check on me."
Contact Us Now For
Individualized Competent Care
Southside Behavioral Health provides individualized culturally competent care in our communities, by supporting wellness and quality of life in a recovery-oriented environment and professional manner.